Safe, reliable water for every home we serve.
Pay your bill online, see your bills and water use, check our rates, and reach our office.
Customer service
Pay my bill
Online, by phone 24/7, or by mail.Rates & your rights
$29.09 minimum includes 3,000 gal, then $9.70 per 1,000 gal.Start or stop service
Moving in or out? Let us know so we can set up your account.Report a leak or problem
Call us at 845-316-0338 if you see a leak or have no water.How to pay your bill
Online
Pay with a card or bank account. No sign-in needed: just your account number and billing ZIP code.
Your online account
See your bills and water use, save a payment method, turn on AutoPay, choose paperless bills, or report a problem.
First time? Click sign up and use your account number from your bill.
By mail
Send the payment stub from your bill with a check payable to:
Bloomingburg Water Transportation Company, Inc.
1 Cherry Ct.
Bloomingburg, NY 12721
Please write your account number on your check.
By phone, 24/7
Call our customer line any time to hear your balance, pay with a card or bank account, or report a problem:
Have your account number ready. It's printed at the top of your bill.
Questions about your bill?
Email us any time:
Having trouble paying? Ask us about a deferred payment agreement.
Bills are due 30 days from the billing date. Unpaid balances are charged 1.5% per month. A check or bank payment returned unpaid by your bank is charged $5.00 plus our bank's fee, no more than $20.00 in total.
Current water rates
Rates are set by our tariff, P.S.C. No. 3 – Water, approved by the New York State Public Service Commission. Your meter is read automatically each month.
Your rights as a customer
You may view our tariff at dps.ny.gov. If you have a complaint we can't resolve, you may contact the New York State Department of Public Service, Office of Consumer Services:
Mail: NYS Department of Public Service, Office of Consumer Services, Empire State Plaza, Agency Building 3, Albany, NY 12223-1350.
Start or stop service
Moving in? Call or email us with your name, the service address, your mailing address, phone and email, and your move-in date. We'll set up your new account.
Moving out or selling? Please let us know at least 10 days before you move, and give us your forwarding address for your final bill.
Call 845-316-0338 or email [email protected].
Save water, catch leaks early
- Repair leaky faucets and install faucet aerators.
- Take shorter showers and use low-flow showerheads.
- Run the dishwasher and washing machine only when full.
- Toilet dye test: put a few drops of food coloring in the tank. If color shows in the bowl within 15 minutes without flushing, it leaks.